Privacy

Privacy Policy

This policy explains the information used to operate MAZU VOYAGE.

Last updated: October 3, 2026

Information we collect

  • Order and contact details you submit, including name, email, phone number, delivery address, and order notes.
  • Cart contents, order items, payment status, fulfillment status, and customer-service correspondence.
  • Limited website usage information when you consent to analytics.

How information is used

  • To create, verify, fulfill, and support orders.
  • To prevent fraud, protect the website, and maintain transaction records.
  • To understand website performance and advertising results when consent and configuration permit.

Payments and service providers

Payment details are entered on the payment provider's hosted page. MAZU VOYAGE stores order and payment-status references, not full card credentials. Website infrastructure and security services may process technical request information. Links to WhatsApp and TikTok are governed by those services' own privacy practices.

Analytics and advertising

Optional analytics or advertising tags are not loaded until consent is granted in the website privacy controls. Commerce events exclude names, email addresses, phone numbers, and delivery addresses. You can change your choice from the Privacy settings link in the footer.

Contact

For a privacy question or request, email [email protected]. Some records may need to be retained for transaction, security, dispute, or legal purposes.